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Topic: Vending Problems
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While growing our vending business we encountered all kinds of vending problems. From the customers who found out that washer and stir sticks allowed them to steal product from out mechanical machines to the lady who got mad at me because she dropped her vended coffee 6 feet away from the machine.
Most problems can easily be fixed.
But be warned, most people don't call to thank you for a great chocolate bar, and with today's work environment becoming more and more stressful many customers liked to vent some of their pent up stress on the vending guy.
Over the years Patti and I learned to not take it personally. We would address every problem as it came up. Try to correct it in the shortest possible time, and occasionally use the phrase, "No Speak English". Of course, the same irate customer would get confused when they saw us conversing with another customer in the location one week later.
There are daily problems when running your business. But that is true of any legitimate business. At a certain point the rewards outweigh the aggravation.
To learn more about the REAL vending business before you invest, I have written a FREE report entitled "Vending's Dirty Little Secret". To get your free report and discover the information most vending machines salespeople don't want you to know; click here to get the FREE report!
To read more about how we started our vending business TOTALLY WRONG and then recovered and built a VERY profitable vending operation click here- Rob Farnham (author of "Small Change, Vending Insider Secrets Revealed")
An actual owner/operator of a full line, full time vending business for many years!
Testimonial
Uncle Rob
My wife and I definitely think we received much more than $20 worth of advice. You probably saved us more like $10000. We attended a biz-op expo and were quite excited by one opportunity by an apparently well-known company (with a claimed 4000 "distributors"). We decided to look into the business and industry a bit more closely before attending a one-on-one the following night, which would have had us spending $15000 for two combo dispensers (and some "coaching").
It's amazing how much "information" is out there, most of it disagreeing with every other source. Every vending manufacturer/rep has a different story, 180 degrees out of phase with their competitors!
I could go on, but I'm sure you know better than me how the business works. We still think it's a great business to get into given our circumstances and will pay close attention to your guidelines.
Thanks again for the inside scoop!
Best regards,
Tom and Grace Russell ..(email on file)
Have you wondered why it is so hard to find legitimate information about the vending industry? How can people actually lose money in the vending business? Do you know the 3 Questions to ask a opportunity salesman to find out whether he's a scam artist or not? Would you like to know a simple way to start a vending business with very little or no money (FREE machines)? To receive your FREE REPORT Vending's Dirty Little Secret click here..
Today's Vending Business Tip
Keep In Touch
Make sure that a location is aware you want to be their vending solution. We once walked into a snack/pop location we had serviced for years only to find a full size coffee machine right beside our equipment. When we asked why they didn't ask us to put a full size coffee machine in, they said, "Oh!, we didn't know you do coffee too!". (A costly mistake for us)
Current vending news;
CANADA: YoNaturals debuts "healthy" vending (Just Food)
YoNaturals, the California-based company specialising in healthy alternatives to junk food vending machines, has launched its first Canadian branch in Edmonton.3 suspects held in vending machine thefts (The Press-Enterprise)
Three men were arrested this week on suspicion of stealing vending machines from around southwestern Riverside County, authorities said.Need stamps? Note this change - roanoke.com (Roanoke Times)
Stamp vending machines are engines of the past -- literally. Since February, these contraptions that dispense postage stamps in exchange for cash have been removed from post offices across the Roanoke and New River valleys and nationwide.Insecticide found in canned coffee (The Japan Times)
A can of coffee bought from a vending machine in Chiyoda Ward, Tokyo, has been found to be tainted with an insecticide ingredient, the health ministry said. Read more ...
Vending Problems